Privacy Policy

1. Introduction

DEMT ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI agent and automation services (the "Service").

2. Information We Collect

We may collect the following types of information:

• Account and contact information: Name, email address, and business details you provide when contacting us or engaging our services.
• Connected-service data: Information from third-party tools you authorize us to integrate with, accessed solely to provide the Service.
• Usage data: Pages visited, features used, timestamps, and browser/device information collected automatically.
• Communications: Messages you send us via contact forms or email.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Respond to your inquiries and support requests
• Improve and develop new features for the Service
• Send administrative communications about the Service
• Comply with legal obligations

4. Connected-Service Data

Where the Service connects to third-party platforms you authorize, we access only the data necessary to provide the features you use. We do not sell, rent, or share that data with third parties for marketing or advertising purposes. It is used exclusively to deliver the Service to you.

5. Data Storage and Security

Your data is stored using Google Firebase (Firestore), a secure cloud-hosted database. We implement industry-standard security measures including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We use Google Firebase for database, authentication, and hosting (governed by Google's Privacy Policy). Where you authorize integrations with other platforms, those platforms process data under their own privacy policies.

7. Data Retention

We retain your personal information for as long as needed to provide the Service. You may request deletion of your data at any time by contacting us. We will delete your data within 30 days of a verified deletion request, except where retention is required by law.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent to data processing where applicable
• Lodge a complaint with a supervisory authority

9. Cookies

We may use cookies and similar tracking technologies to improve your experience on the Service. You can control cookie settings through your browser preferences.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through our contact page.